fangster
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Re: Sub account email access
Hi @ Tom_W1, I think you have misunderstood, my problem is the same as @ EllieBluey. I am using a gmail account to log in to the secondary email (as advised) but when it asked to link a virgin account using billing details, I only have the one that is already linked to the primary account/email and cannot get any further and therefore cannot access the secondary email from the web. Please advise.Re: Sub account email access
I am getting the same, it has locked my wife's secondary email (ntlworld.com) out and wants her to set up a new Virgin02 ID. She has done this (with gmail and phone number) but it now wants her to link to a Virgin account but when she puts in our bill details it says it is already linked to my email and she should request to transfer it. We don't want to do this but she can't access her emails until she does it seems! HELP!
