Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi - I had notification that I could no longer access my ntlworld account direct through Virgin Media and needed to set up another access email. After a lengthy call with a very helpful member of staff, I have managed to set this up through my outloo...
Going round in circles. Seems I’m in the same boat as others. Wanted to change password, but needed to change email address. Started Monday of this week, but still getting the same message.You've recently requested to change the email address you us...
Hi,Been with Virgin since Telewest days and family all has blueyonder.co.uk email addresses.There were 4 or 5 separate mail accounts setup under our primay Account and in addition aliases were also set-up to for some of the mail accounts.I have logge...
I'm getting Error code FSB50 when logging in to VM on my Windows 10 laptop. Have looked at previous messages and turned off VPN, emptied history and cache but no luck. Can anyone help further? Thank you!
I have changed my email account to a new outlook account that I have. When I try to change my contact details email, it says verify by email link, the email link either doesn’t arrive or when it eventually does, says link expired. I have tried to d...
My primary email account isn’t working and says my email isn’t recognised when I try to reset my password
Hi, My virginmedia email account keeps popping up asking for password. Every time I enter it it still pops up saying enter password. I have a mobile account with virgin and have been switched to O2. I can not log on to my virgin media account as it ...
A secondary account on my Virgin Media email will not allow acces to webmail. The main account is OK.It is possible to log into the secondary account via MyVirgin Media but clicking either of the links to go to webmail produces a blank page with '403...
My Mum as lost access to her Virginmedia email for the last 4 weeks now! We have tried to access it through a PC, 2 different mobiles, a tablet, a Laptop, via 3 different Browsers. We've followed advice from your helpline, Gadget Team and the Tech Te...
I have a blueyonder email account and a gmail one.I was working on my laptop and wanted to create a folder - called say XXYY - on my gmail account but mistakenly put it on my blueyonder one.It was easy enough to put this right on my laptop and delet...
