Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I was locked out of my ntl email account and was infromed to reset the password to regain access.The problem is that this process is not working. It will not accept any passwaords that I try and they all meet the requirements. I always get the error ...
I can access my ntlworld email on my phone but not on my computer. Can anyone help please? I've deleted the account because it just stopped working, hoping a reinstall would repair it. Now it won't reinstall. My husband also has ntlworld address and...
I had a problem logging into web mail at mail.virginmedia.com The Virgin Media technicians reset my password and that worked. However, I now wish to reset the password but all instructions seem to be for generating a new client app password used wit...
My blueyonder email has been down since yesterday evening, stuck in outbox and send & receive error. I know there were issues Virgin were working on in DY2 area but internet was off for only 1 hour at 1am & is currently working.
Same just happened to me, locked out for no reason, what do I do now?
I am helping my wife to try to re-gain access to her virginmedia.com email account (with her full permission !!). I can access my own emails and can still access our virgin main account - so i can see our bills etc. my email is the main account one a...
Any help appreciated trying to get my virgin media app verified.Have tried numerous times with no verification being sent.Any ideas please as it is getting very frustrating.Colin45
I am unable to access my emails since this morning. Every time I tried to log in this message appears saying "Please ensure you provide the email address you use to sign in to My Virgin Media" I have used this email address for the past 20+ years. ...
My email account stopped working today on all devices. I have attempted to reset passwords, but cant get past the email verification stage. My email is an old blueyonder one.any help gratefully received
Been struggling to get help to sort out my locked email account for hours, and can find no way to speak to anyone. I really need access to my emails. Virgin, please help!!!
