TonyM
Fibre optic
Joined 16 years ago
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Since the Firmware Update
Since last weeks Update My main PC (Hardwired Cat 7) I now suffer lags of anywhere between 10-15 seconds for my homepages to come up! Since the T3 Time outs have crept in! when trying to Browse on my Mobile the lag is even worse! (Not Connected do you wish to use mobile data) and if I try and do a Speed test it will often report that I have no internet connection and the after 10 seconds it will start! and the downstream Channel hopping or switching is increasing again Come on Virgin sort this outRe: Lazy VM Engineer
If you look at the picture that I have sent. It certainly is not adequately insulated and I’m willing to bet that your lazy Engineer has not called out a cable pull team to resolve the issue of my neighbours connection! it seems that you maintenance is now more sticking plaster rather than doing the job properlyLazy VM Engineer
So Last week I noticed a VM engineer in my Front garden! he was sorting out BB for the Flat above! As the underground duct collapsed years ago, as I Know and had to be re-cabled 9 years ago, Now he has Cut and spliced their new connection onto mine! Surely that is going to affect my bandwidth? and my 1Gb? Is this correct or is it going to affect my connection? He should have explained that it was not possible to my Neighbours and called out the cabling team! So now I have a Spliced joint outside Wrapped in insulating tape so will become susceptible to the weather! Very Unimpressed with this level engineer training!
