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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

E-mail & Phone

HiI've had Virgin installed now for 6 days in my new property. I previously had Virgin at my mother's property for years since well before Virgin (Telewest etc). Do we get a new email address now which is (currently using blueyonder).... logged oout of outlook

Hi I'm new to the forumI have been running a email account for some time now.  I see from other posts that these email addresses are being discontinued by virgin media, so understand i need to shut down the account s something of a priorit...

Resolved! Need help with VM email client, for Family emails, on Firefox.

Main  (blueyonder) email account is workingSay that's have other email addresses  which worked for years but I'm now having trouble with.Emails are not showing in Combined Mail. The inbox tabs for them show "Empty".I also ge...

gascar by Dialled in
  • 7 replies
  • 0 kudos

Resolved! Where are my emails !

My emails suddenly stopped last Thursday. I am using my own domain name via my original @ntlworld address which I've had since dial up days.I download onto the PC via Windows Live Mail ( I like it!). It still goes through all of the checks and doesn'...

NTL World email - can the email address be changed?

My elderly mother-in-law and father-in-law shared an NTL world email address that was made up of both their names. My father-in-law recently passed away and my mother-in-law doesn’t want to go through the hassle of changing her email, but also doesn’...

SFM by Just joined
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Freeze Email Account

Hi,My email account has been hacked and I would like it frozen (signed out of everywhere), but there is absolutely no customer support help on this that I can find whatsoever. Any ideas? Sam

shtarved by Joining in
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Cannot Send Mail (Again!)

Good morning,I am currently unable to send emails from my email account. I receive the attached error message indicating that the connection to the outgoing server failed.I had the same issue a week or so ago and after much google sea...

Br0wnie by Joining in
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Lost email access

Yesterday out of the blue I lost email access. I have email. I followed the instructions (see screenshot) and it loops me back to the same page. I contacted support and after ages on a never ending WhatsApp chat they changed my pass...

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Mariab75 by Joining in
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Email hacked and can not use

HiA few weeks ago my email address along with social media accounts were hacked. All names and passwords changed by the hacker so I have no way of getting them back. I have spoken already with Action Fraud and seems looking at the forum its been quit...

Troopy06 by Joining in
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  • 0 kudos