ContributionsMost RecentMost LikesSolutionsRe: Email access Just had the same issue with my VM email account, it is ridiculous how convoluted this has become. Some time ago I had to create a second email address, linked to my ntlworld email, following another "upgrade" by Virgin that locked me out of my email account. This new "upgrade" will not allow me to use either of these email addresses to receive a validation email for this new setup. I have managed to access emails on my phone and tablet but not on my PC as this cannot use a fingerprint or facial recognition. Just realised that the "biometric" option includes a text with a validation code. Having to create additional email addresses just to receive a validation email is a joke. Re: Why is there so many issues with virgin 360 recordings If you access planned recordings and choose the edit option (pen on the right) choose "New episodes only" under Record option