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Free xbox

I got installed on March 22nd and have still not received my xbox gift.I have been lied and lied to on your useless whatsapp team and twitter team keep saying stuff like youll recieve it in 3 days thats now a month passed nothing and said receive upd...

Toffs24 by • Just joined
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Resolved! Unable to Switch to Ebilling

I have been through my settings trying to switch to ebilling and all I can find is how to change how VM can contact me, but no way to switch to ebilling. The link that the paper bill includes (virginmedia.com/help/virgin-media-ebilling) doesn’t work....

Quick question about moving house

Ive arranged for a move soon and the engineer is all set and booked for a certain time at my new address. Should all be smooth hopefully as no changes to equipment or package. My question is, does the service disconnect the day before moving? I work ...

Where do I stand

I recently had a call about an upgrade to my package. She spoke it all through and sent me through the details to esign and it was £72.50 and listed Kids Pack, Movies, and Sky Sports on the TV section. I agreed that pack but there was a delay on the ...

JD20 by • Joining in
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You can't use that password

Hi I'm a new customer and I have been trying to create an account with you for well over a week now and everytime I get to the point of choosing a password it just keeps saying that I can't use this password. I have now tried well over 50 passwords a...

Re: Oops somethings gone wrong

i guess this still isn't resolved.i received several emails offering me a renewal at the same cost. but each times 'oops something went wrong'.a few weeks on and now I'm getting emails offering me a renewal for  a vague 'just slightly more'......  bu...

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