Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVirgin media and 02 sign in I've had a virgin media and 02 account for forever and they have been linked since they first merged and I use volt. I've just tried to sign in to order a new remote and it's now say neither are link...Overcharging I am being overcharged for a while now, I have been on the phone for about an hour now and no one is answering, very frustrating Can't access my email online My mail is delivered to my laptop, but I have to check it online sometimes, in particular as Virgin Media sometimes chucks emails from longtime correspondents into the Spam folder – I’ve no idea why ...No trace of engineer appointment - fire damage to external cable, no internet etc A fire next door yesterday melted my virgin cable to the property (and my neighbours above). I called Virgin to request the cable be replaced and explained it was melted by said fire. The customer se...I signed up with incorrect email I just bought Broadband and realised i entered the wrong email address on purchase, i misses out an s . Can you assist on how to change the email so that i can receive notification for my order an...I dont know my account number nor have access to my virgin media email address. please help. Hello I was originally an NTL world customer and there was a mistake transferring my account to virgin so that I had 2 logins, one with a typo and one without. now neither of them work. Neither do...Can't log on to virgin, can't check service status as 'account can't be found' As the title says, can't log on to my account (I get the 503 error code) and can't check the service status as my details can't be found. I only know this because I wanted to check if there is an iss...email I also ordered my new broadband with the wrong email address. Meaning I can't confirm the Wi-Fi or receive anything Virgin Media promised, and I need this issue resolved. I have tried to use the chat...Account linked to previous email I know this has been posted many times before but I tried logging into virgin media o2 today and in the process it asked me to link my virgin media account. My virgin media account is linked to a pre...Double-payments Taken Hi, My issue is regarding a recent payment being taken twice on my Virgin Media account. A payment was automatically taken from my bank account yesterday even though I had already made a payment ...
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