Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsThink I’m paying for Netflix twice Hi, I’ve got a new virgin contract and channel package. It appears to have Netflix added as part of the package. I have been paying about £10.99 a month from my account to pay for Netflix. Can I now ...Netflix As a long standing loyal customer why can I not get Netflix on my Mega TV package? Letter from VM myvirginmedia./com/my-cases/view Just had a letter with this link and a case ref but it does not work My contract renewal hasn't started Hi, I got an email that my contract was coming to a end so I visited virgin media Web site and agreed to a new contract. I received two emails, one with my new contract details and including a free u...Area Reference Number My postcodes are WN6 [Removed] - what is the area reference number please? and also, SG1 [Removed]. Both these are on the same account Unable to access my virgin media account This morning I have been unable to access and log in to my virgin media account or emails. It takes me to the log in page, I enter my details and it takes me to a blank screen or to the home page and...One time switch issues I Tried the one time switch to virgin media back in june, had my Virgin tv/broadband installed fine, however! they did not inform my current provider SKY about the switch, so i was billed twice,...Virgin media account - changing contact number Hi, I signed up for virgin broadband last week. Installation is due to take place on 18 December. I've set up my virgin media online account but am unable to edit my phone contact number. When I s...Credit on account but direct debit taken anyway Hi, I had £35 credit added to my account last week due to a loss of service and I called Virgin media up because they still hadn't added this to my account, the guy said it had now been done and that...Lost 2Gb upload add-on due to contract renewal Several weeks ago I contacted VM due to going out of contract. I originally had 2Gb download, 2Gb upload (aka with the upload add-on). As I've had severe issues with VM Customer service before I w...
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