Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsSecond multi room anyone know how I go about adding a second multi room box Account sign in hi I want to set up a direct debit but can’t sign in to my account because it’s registered to an email address I don’t have access to Unable to view bills Hi, for quite some time now I've been unable to access my bills. I've tried every day for weeks. Here's what happens. Select Billing and payments | View your bill | Broadband, TV and landline which ...Contract confusion I had a notification at the end of August telling me that my contract was expiring and informing my prices would increase. I then went through the process of choosing a new contract, signing it and g...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...Unable to pay by debit card....STILL Hi i've had a problem using my debit card to pay my virgin media bill, for quite some time now, i've resorted to using my partners card, but it's not the most convenient. When i go to pay it shows t...Hi can a rep please contact me in PM asap please? Hi, So I just logged into my virgin media account and saw that my contract ended and my new bill is double what it usually was under the contract. I can not afford or pay this amount. Can you pleas...Cable Reroute Hi We are getting poor network coverage in our house even when using a Wifi pod. We previoulsy had the router in the corner of the house in a TV stand so have moved it to ontop of the TV stand but s...Abruptly locked out of email account I was working on my Virgin Media email account this morning (on laptop browser) when I was abruptly locked out. If I try to access VM email now I get a screen saying my account is unavailable and giv...Is it now impossible to speak/chat to a person at Virgin Media? I have been charged the wrong amount and my Virgin Media shows my contract as expiring even though I renewed it and have the documents confirming the order. I have tried clicking Chat to us - doesn'...
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