Recent DiscussionsBereavement transfer Hello, my dad passed away in May. I have filled out a transfer form to transfer the Virgin Media account into my mum's name. The TV, landline and broadband package will remain the same, to the same h...SolvedHow to return hub 3's from student flat. My daughter recently gave up her student flat, and the previous tennents had left 3 hub 3's in the cupboard. I brought these back with us and just wondering the best way to return as I do not have ...Unable to register As many other posts have stated...when trying to register I get stuck on a "Request In Progress" screen after entering my intended password. Does anyone know if I have to wait for my services to be...Access To My VM Apt and VM Connect Hi. I can no longer access these two apts on my mobile phone having been able to do so easily in the past. When I try to log on now it does not recognized my usual VM log in email address which is in...Can't log into Virgin Media Just tried to login to VM but am getting this: I have used my pc before to login. Any ideas what might be the problem? Change of primary account holder following death - update needed Hi, my mother - who was the primary account holder- died recently and so I submitted the appropriate account transfer form to the Bereavement team - creating call ID (KMM133627682V99302L0KM) and rece...How do you talk to a human? I recently made some changes to my account. On-line bill says the outstanding is -£58 (negative), I have just paid £90 which is more than the customer service rep said I needed to pay this month. ...I can't find the account number Hi, I have received the equipment for my new broadband order yesterday. I also received a contract summary email but I can't find my account number. I followed the instructions and setup the hub an...Financial issues no support from retentions Having recently being diagnosed with breast cancer. And a loyal customer for 18 months. I am in a very difficult financial situation. Was paying £31.56. Did call to cancel a few times was then of...SolvedPlease relook at my corrected bill Please could someome have a look at my new bill. I was given it for £29 per month. This months bill shows a credit to make the bill £29 but also shows that a payment of £56.32 is still owed fdom last...
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