ContributionsMost RecentMost LikesSolutionsRe: You can't use that password I have tried on both website and app and still no joy. I'm just getting the same part where you have to choose a password and It's not allowing me to use any password. You can't use that password Hi I'm a new customer and I have been trying to create an account with you for well over a week now and everytime I get to the point of choosing a password it just keeps saying that I can't use this password. I have now tried well over 50 passwords and still no joy. Its getting very frustrating now.