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Re: BEWARE - VM WILL STILL CHARGE YOU AFTER CANCELLATION DATE

chrisrrrr333
Joining in

This happened to me too. I cancelled in January and received a confirmation email. But I've just realised Virgin Media have been charging me via direct debit every month. They're no help on the phone as they can just see my account is closed. But where this charge coming from?!

Will submit my story to Ofcom.
What an awful company.  


1 REPLY 1

Ayisha_B
Forum Team
Forum Team

Hi @chrisrrrr333 👋

Welcome to our Community Forums and thanks for your post. 

I am sorry to hear you are still being charged.

Did you receive confirmation of your disconnection and a final bill?

Ayisha_B
Forum Team

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