Re: Need a spotter to attend - how ?
how do I get a spotter out? Keep being ignored and fobbed off on the phone!
Forum Posts
Resolved! How do I tidy up the white loop of wires
I have a really nasty loop of white wires stuck out of my house ready for Virgin Media. I'm in contract with my current supplier so wouldn't even be able to switch for a while. What's the best way to tidy this up as my other half is half jokingly tal...
Resolved! fibre connection availability
Hi, I am wondering if the VM socket of my flat as in the attached photo works out for a fibre connection.The availability checker said yes in my post code area, but I just want to make it sure.Many thanks.
Resolved! Contract start date
Hi, I'm due to receive my self start broadband kit today but I would prefer to wait until my existing Vodafone BB contract expires (less a few days for testing) before connecting the VM router. My question is, would my contract (payments) start when ...
Red light on Hub 3
Hi, my Hub 3 has had red light on for several days and won't go off.Tried upplugging overnight but still comes back on. Unit feels a bit warm as well ?Also tried phoning to get answers but unable to get anybody willing to sort apartfrom telling me to...
Address not listed
Hi, I'm trying to purchase a broadband deal but my address isn't listed in the postcode when the flat next to me is, as is the building below. Could anyone help?
Hub issues
I’m new to virgin media and I’m feeling like I might be regretting my choices. I’m finding it so difficult to just speak to anyone for help. My hub has had a red light since I got it, a technician installed it for me as I needed the wire extending ar...
Outside brown box broken
I only had virgin installed 2 months ago and noticed today that the brown box is hanging on by a thread and the front panel has now come loose. Not overly impressed after such a short length of time. Can anyone at Virgin arrange for this to get sorte...
Resolved! Delayed installation
My broadband should have gone live on 2nd Dec 2022, I get a date each month but then the day of installation it gets pushed back to the next month. They will now ‘install’ mid March.I’ve put in 2 complaints, spoken to the pre installation times many ...
anyone know how to cancel broadband ?
i’ve been trying for months to cancel my wifi but i can’t find a contact number or anywhere on the website i can do so, pls help !!!
