Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
We're do I begin!?!? TV box hasn't worked properly since October at least and since beginning of November we've had continuous problems with broadband and phone. With a total loss of service for approximately 5 weeks. Numerous phone calls and around ...
Hi,Ever since Virgin carried out "improvements" on 31/1/22 our broadband has been dropping out several times each day and the download and upload speeds are significantly less than we are supposed to be getting with the M500 Fibre Broadband package. ...
Fed up with this now what phone number do I call to get help with my non existent wifi please.I need to speak to some one not automated rubish to run tests that have been done over and over again Thankyou
Hi, since having Virgin installed yesterday, we have a room or two upstairs that wifi completely drops out. We've also been upgraded to Volt 500, so understand we are eligible for a free Wifi Pod.It's unclear just how to get this - the connect app is...
HiI recently upgraded my connection/package in December/early Januaryto 1gb speed but am only getting 500-600mbps How long does it take to increase past this or has it been overlooked?Peter
Looking at my BQM it looks a little noisy... Can someone advise whether this looks reasonable? I'm currently on the M350 package.
HI, I have had the hub 3 for a week and I am unable to enter settings as password not working.Have tried all solutions on this forum and internet search to no avail.Any ideas?.
Hello,I am a Twitch Streamer and for a couple of months I have reoccurring problems with the connection to the Twitch servers. My internet works fine, and I tested everything on my end. It must be a problem on virgin medias end.I attached screenshots...
Hello all! So after a successful message last time to help me out I thought I would give this another go. I randomly got selected to upgrade to the new flashy hub... Wahoo. Until it arrived and it has actually been such a disappointment.Firstly, my p...
Intelligent wifi pod how can you access it other than in the app but then agin it doesn’t show up in the connect app often. First time I saw it on the app was Saturday and I rebooted it and thought it was sorted but now it’s not showing up again. I’v...
