Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Appointments booked but never show up

We're do I begin!?!? TV box hasn't worked properly since October at least and since beginning of November we've had continuous problems with broadband and phone. With a total loss of service for approximately 5 weeks. Numerous phone calls and around ...

Broadband dropping out and down/up load speeds poor

Hi,Ever since Virgin carried out "improvements" on 31/1/22 our broadband has been dropping out several times each day and the download and upload speeds are significantly less than we are supposed to be getting with the M500 Fibre Broadband package. ...

MarkSC by Joining in
  • 7 replies
  • 0 kudos

What phone number to speak to a human?

Fed up with this now what phone number do I call to get help with my non existent wifi please.I need to speak to some one not automated rubish to run tests that have been done over and over again Thankyou 

Jenny98 by On our wavelength
  • 2 replies
  • 0 kudos

How to order a Wifi Pod

Hi, since having Virgin installed yesterday, we have a room or two upstairs that wifi completely drops out. We've also been upgraded to Volt 500, so understand we are eligible for a free Wifi Pod.It's unclear just how to get this - the connect app is...

patomlin76 by On our wavelength
  • 3 replies
  • 0 kudos

No stable Connection to Twitch Servers

Hello,I am a Twitch Streamer and for a couple of months I have reoccurring problems with the connection to the Twitch servers. My internet works fine, and I tested everything on my end. It must be a problem on virgin medias end.I attached screenshots...

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LEOsMIND by Joining in
  • 6 replies
  • 0 kudos

Mesh pod

Intelligent wifi pod how can you access it other than in the app but then agin it doesn’t show up in the connect app often. First time I saw it on the app was Saturday and I rebooted it and thought it was sorted but now it’s not showing up again. I’v...

paris by Dialled in
  • 6 replies
  • 0 kudos