Loss of Email - F011312129
We’re aware of an issue effecting the email service and working to fix this as soon as possible. F011312129 Community Mods
Forum Posts
Sending email using your own domain
Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
Orphan Email accounts
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
Outgoing Authentication Issues? - Check Email Logs
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
Ravenstar's Email FAQ's
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Email accounts locked, mailbox unable, unable to access email account, malware letter
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Duplicated notification email
Hi,I’m getting duplicated notification emails from Virgin Media once changing security settings, any advice how to sort it out?Thank you
Resolved! Error failed to load messages
https://mail.virginmedia.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOXI am unable to view my inbox with the virgin mail link above. Any idea how to rectify this?
Is this genuine?
Having been subjected to the VM email account hacking I received this today that looks like a response from this community site but when compared to other responses it looks like a fake? Can the mods please confirm if this is genuine or fake? It is t...
Resolved! Email no longer sends
Hi, I've had a virgin.net email address since the early nineties but today it's stopped sending from Outlook. Has a setting changed that I need to update please?Jeremy
Sending email using your own domain
Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
Orphan Email accounts
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
Outgoing Authentication Issues? - Check Email Logs
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
Ravenstar's Email FAQ's
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
