Duplicated notification email

[Haz1]

Hi,

I’m getting duplicated notification emails from Virgin Media once changing security settings, any advice how to sort it out?

Thank you

[Lee_R]

Hi @Haz1 thanks for posting and welcome to our community.

Sorry to hear of your duplicated emails you're receiving.  I would like to take a look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Haz1]

Hi Lee,

Thank you for your private message, sorry but I couldn’t find a way to reply to your message 🥹

I couldn’t find any option for reply, can you please advise?

Cheers

[Lee_R]

Hi @Haz1, thanks for getting back to me privately.  
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
Regards
Lee_R