Community FAQ
arrgee1991
Problem sorter
since ‎08-04-2011
3 weeks ago

User Statistics

  • 2,105 Posts
  • 280 Answers
  • 171 Kudos Given
  • 376 Kudos Received

User Activity

How can I see all the email addresses associated with my account?

3 weeks ago
 I have a number of email addresses I set up in the past, but now I cannot see what they are.  Is there any way to get the list?https://www.virginmedia.com/help/broadband/manage-email-accountPlease note, Virgin Media no longer offers the ability for ...

Error failed to load messages

4 weeks ago
https://mail.virginmedia.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOXI am unable to view my inbox with the virgin mail link above.  Any idea how to rectify this?

Downgrading Sky Sports from HD to just SD

24-04-2023
If I downgrade Sky Sports from HD to SD, will the 30 day notice apply?  I want HD until end of Premier League season.My contract has a HD offer than expires on 31 July 2023 and a Sky Sports 18 month discount until October 2024 (18 months).  Not much ...

Can I clear down devices?

06-10-2022
I have three chrome devices and no idea which is which.  Can I just clear them out and start again?  

How can I order a new remote control?

14-09-2022
 I keep trying, but continue to get this message…https://my.virginmedia.com/faults/perform-equipment-checksReplacement remote orderAn error occurred when placing your orderThere seems to have been a technical issue when placing your order for a repla...
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