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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

My secondary email as vanished

So I was hacked in my email address 2 days ago none of the virgin media agents can help me, I had my networks account since I signed up 16 yrs ago, all the agents giving me different answers, my secondary account I always use and it’s gone to the it ...

Loubee by Joining in
  • 3 replies
  • 0 kudos

Can't sign in and apparently email not recognised

Hello everyone,Today I've been trying to log in to my virgin media account to check some settings (I normally use a desktop client called eM Client) but couldn't sign in due to an FSB50 error code. I deleted my cache but it didn't fix the problem and...

Bluer by On our wavelength
  • 7 replies
  • 0 kudos

my ntlworld has been hacked

This was my primary email account and the hackers seem to now have complete access to it even though I have changed the password multiple times. I cannot seem to stop the nightmare. They are in the process of resetting passwords to all the accounts w...

bish1950 by Joining in
  • 1 replies
  • 0 kudos

cant access my virgin media email and account

Hi all.Ive been trying to access my VM email, but which is a mail which is linked to my actual outlook email. But when i click forgot email it only reveals a few characters in the email address.. Furthermore i dont know the password ...

geya123 by Joining in
  • 3 replies
  • 0 kudos

security issue with

Hi there *waves* Got a new laptop, and it s coming up with this error As there may be a problem with your device's settings, we aren't able to let it sign in to My Virgin Media for security reasons Try signing in on another device. not sure why, work...

xxamine by Dialled in
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  • 0 kudos

Email account problem AGAIN!!

 My )revious posts will show that following the sudden problem of my wifes email not working. It took 3 weeks of messages on here and countless hours on the phone to get this working again and even then she could only get them on her windows Live mai...

Quezzers by On our wavelength
  • 11 replies
  • 0 kudos

Resolved! changing user names for two email accounts

HiI've received an email from VM to my virginmedia email account asking me to change my user name to another non-Virgin account for authentication purposes.Should I just change this one, or should I also change my ntlworld email account's user name? ...

Anna8 by On our wavelength
  • 9 replies
  • 0 kudos email hacked

Hello Virgin Support Team,My email account has been hacked and the person has full access to my email account, they are attempting to reset my passwords for other accounts and apps associated with the email address.I have had this email ad...

Chet247 by Joining in
  • 3 replies
  • 0 kudos

Locked out of Virginmedia Email

Have been locked out of my Virginmedia email for 6 months - Virgin keep saying they are onto it and will call back - nobody ever does.  Something about the fact that when I moved home and ported my Virginmedia package, the Virgin Customer Services te...

pj2170 by Tuning in
  • 1 replies
  • 0 kudos