Callinder
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Re: Relocate mini 360 box
I could do this but I was hoping to keep the existing wiring and just attach a splitter and run another length of cable, about 3-4 metres, to allow me to have the mini box in the kitchen when the bedroom isn't being used. Which since my daughter moved back to my wife's house is, to all intents and purposes, permanently.560Views0likes5CommentsRe: Broadband dropping regularly
Another thing I've noticed is that these notices are appearing in my log and I have no idea what it means- US profile assignment change. US Chan ID: 13; Previous Profile: 12 13; New Profile: 11 13. and then US profile assignment change. US Chan ID: 13; Previous Profile: 11 13; New Profile: 12 13. which is followed by, US profile assignment change. US Chan ID: 13; Previous Profile: 12 13; New Profile: 11 13.339Views0likes1CommentRe: When is an offer not an offer?
I was also contacted by email to renew my contract rather than wait until it was about to end. After numerous phone calls, because nothing was happening, I was told that my contract cost was going to increase by over 60%, the intial payment was going to be over £370!!!???, that's over 3.5 times what I pay now and it didn't seem that I was going to get what I get now. Now after receiving 7 different contracts by email and on my mobile, it appears to be close to what I finally (sic) agreed upon. However we'll have to see what my next bill is? Fingers crossed!519Views0likes2CommentsBroadband dropping regularly
According to Virgin Media I made the fatal mistake of having my own Mesh system for WiFi. On Sunday I noticed my Internet access was rather sluggish so I checked my broadband speed and discovered it was around 80MBits/sec. Which surprised me since my contract says I have a 1GBit/sec connection. As I have set my Hub5 in modem mode and use a Tenda Nova 12 Mesh as my router I checked the modem speed when I attached a PC directly to it and it was as expected. I phoned VM customer service and was told that VM did not support the Hub5 in modem mode and I should put it in router mode asap. I did ask if VM didn't want customers to use Modem mode then why have it as an option but he avoided answering. He did say that he'd set the Hub back to router mode remotely but I told him I'd thing about it. Later when I tried to connect to the Hub using 192.168.100.1 it failed. So I tried to connect using 192.168.0.1 and it failed. I reset the Hub to the factory settings and set it up again but this time in router mode and used a Pod I'd replaced, because it kept failing, to cover the whole home. It worked but wasn't as good as the Nova Mesh system. Now I've noticed that the connection to my Broadband keeps dropping and when I used iperf3 to check my LAN I got this- [ ID] Interval Transfer Bitrate [ 5] 0.00-1.00 sec 108 MBytes 902 Mbits/sec [ 5] 1.00-2.00 sec 109 MBytes 913 Mbits/sec [ 5] 2.00-3.00 sec 64.2 MBytes 539 Mbits/sec [ 5] 3.00-4.00 sec 86.8 MBytes 729 Mbits/sec [ 5] 4.00-5.00 sec 86.7 MBytes 727 Mbits/sec [ 5] 5.00-6.00 sec 112 MBytes 941 Mbits/sec [ 5] 6.00-7.00 sec 26.9 MBytes 225 Mbits/sec [ 5] 7.00-8.00 sec 0.00 Bytes 0.00 bits/sec [ 5] 8.00-9.00 sec 0.00 Bytes 0.00 bits/sec [ 5] 9.00-10.00 sec 0.00 Bytes 0.00 bits/sec [ 5] 10.00-10.35 sec 0.00 Bytes 0.00 bits/sec - - - - - - - - - - - - - - - - - - - - - - - - - [ ID] Interval Transfer Bitrate [ 5] 0.00-10.35 sec 593 MBytes 481 Mbits/sec Any idea what's going on?Solved410Views0likes2CommentsRe: Telephony suddenly disabled in Hub 5
Thanks for the info but I'm not sure I had the same problem. After looking at the router log files it could have been an incorrect VM configuration file being downloaded. I'm in an area where the service has been "upgraded", no doubt for very good reasons, however this message in the router logs may be causing issues it seems. US profile assignment change. US Chan ID: 13; Previous Profile: 11 13; New Profile: 12 13. BTW I have no idea what this refers to and what it means but after retiring about 15 years ago I don't keep abreast of changes like I used to while working in Web Development and related issues.501Views0likes1CommentTelephony suddenly disabled in Hub 5
When I received my Hub 5 some time ago I was moved to VOIP for my landline. Everything was fine until I tried to phone another landline, also VOIP, and got the engaged tone. I phoned using my mobile and connected with no problem. Checking my Hub 5, using the Web interface, I noticed telephony was disabled. Last week it was fine.737Views0likes7Comments