Telephony suddenly disabled in Hub 5

Question

When I received my Hub 5 some time ago I was moved to VOIP for my landline. Everything was fine until I tried to phone another landline, also VOIP, and got the engaged tone. I phoned using my mobile and connected with no problem. Checking my Hub 5, using the Web interface, I noticed telephony was disabled. Last week it was fine.

Matthew_ML · Answer

Hey Callinder, thank you for reaching out and I am so sorry to hear about this.
Did you try to turn this back on?
Have you managed to get this working?

Tudor · Answer

Matthew_ML&nbsp;please see this post:https://community.virginmedia.com/t5/Home-Phone/Landline-going-straight-to-answerphone/td-p/5544633&nbsp;

Matthew_ML · Answer

Thanks 🙂&nbsp;

Tudor · Answer

Matthew_ML&nbsp;see this for update and fix:https://community.virginmedia.com/t5/Home-Phone/Landline-engaged-tone/td-p/5540051&nbsp;

Callinder · Answer

A few days after I made this post the landline was working fine and when I checked the router the telephony was now active.

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Telephony suddenly disabled in Hub 5

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