Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi all, I am unable to acess my xxx.xxx@ntlworld.com email from a web interface but can access from my mobile. Any ideas how I get his fixed.
During the last month I have been unable to send and now receive my Virgin.net emails using an email 'client' app such as MS Outlook. My IMAP and SMTP settings as per: How to manage my email account | Virgin Media HelpFor convenience I still wish to ...
Hello, just joined the forum in the hope that someone can help. We have (stupidly perhaps) had a virgin.net email address since about 1996. Since Friday, we have been unable to access it. We do not have any other Virgin products e.g. broadband etc...
HiI left Virgin Media a couple of years ago, but my NTL World address is still live. Can an Admin please contact me to arrange to close it please? Thank you!
Hi,I can't login to my virgin email account via the web browser, when I try to reset the password it doesn't recognise the email address. The oath browser looks to have changed in the last few days.I can still access/send/receive my emails on my phon...
Hi,I am unable to access my NTLworld email account via webmai. just says the email address or password is incorrect.The email address works fine via outlook.I do not understand why i no longer have webmail access?Thanks
I have been very grateful to the Community Team on several occasions , particularly when Virgin blacklisted me in April and it took a huge effort from Beth G and her colleagues to get my main email service restored. That was all done when my registr...
Hi, I have been unabke to send emails from my virginmedia email address for about a week and its driving me nuts!I have sent 2 requests to have my IP address delisted to net report but nothing has happened yet?The error report says a 421 response is ...
My @virgin.net account has stopped allowing me to sign in using my password. Unfortunately I no longer have a Virgin Media account. Is there any way in which I can recover my emails from the account please?Thank you.
Hi guys -please can someone help - what is the login to sign into my emails online please I have a @virginmedia.com email address - which for some reason I can no longer sign into on my phone email account and was trying to see what’s up with it loo...
