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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Resolved! Hacked NTL account, can't login online

Hi all,I have a long outstanding NTL email which is my main account, I've had an email sent to say i've been hacked and photos search history etc stolen, they have listed my password which makes me believe them.I have access to email still and passwo...

Resolved! Unable to access email

HI, my email (which is a secondary account but used 99% more than my old NTL account!) has always worked fine on my mac computer and mobile phone until today (23/9/23) it now keeps asking for the password , i put the correct password ...

Scam E-Mail?

This doesn't look legit in the slightest but has anybody got similar to this come through? Don't worry, didn't click anything and won't be.


Accessing secondary email via webmail

Hi, I have an ntlworld email address and a virginmedia one, which is secondary on the account but is the one I mainly use. I've lost track of the password, so I don't have webmail access to it. I do have access to the ntlworld one via VM signin.Is it...

7dials by Tuning in
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VM "helpdesk" no record of blueyonder email account domain

Hello.  I have primary and secondary blueyonder email addresses/accounts and have been trying to find out how to find/change the password for one of the secondary accounts.  After several hours trying to find an answer I called the VM helpdesk only t...

Robinadr by Joining in
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Resolved! My Virgin Media e mail is currently not accessible

 Hi EveyoneI am getting this message when I sign in:'Your Virgin Media account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.The splash screen wh...

Slob by Joining in
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Resolved! Cannot verify account or reset password!

For the last 18+ months, I have never been able to verify my My Virgin Media account. Every time I log in I get the message saying my email is not verified, and to open the link in my emails to do so. However I do not have any verification email to o...

3rd party apps and the APP password!

I have checked other threads but the answer is not there hence this ine!-please help-I have a email and went to update the password as my emails began to not being able to send or receive them from some people. I then had to verify mysel...

Baffled6 by Joining in
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How do I close an ntlworld email account?

Hello, I'd also like to close my email account after not using it for a few years. Please can we arrange this over private message? Thanks, Jenna     [MOD EDIT: Post split to create own thread]

Jenna_L by Joining in
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