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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Problem changing email password

I have suddenly had a message to enter password for my email but my current password has failed. I am trying to reset but are stuck at the point of having to enter an alternative email to receive the reset info. I have entered an alternative non-Virg...

SC224 by Tuning in
  • 560 Views
  • 4 replies
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Locked out of Webmail and 3rd-party apps

We are locked out of a secondary email address that is my wife’s main address. Two secondary email apps asked her to re-enter the email password, even though it had not been changed. We changed her My Virgin Media password, but did not set up a Mail ...

Jethro by Joining in
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  • 1 replies
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my emails are being deleted!!

My emails are being deleted after less than a day -  even if i log in to my VM webmail- they are still not there - I'm receiving new emails but all my older emails have disappeared (except in my saved folder) and anything older than 1hr or 2 seems to...

VM (Blueyonder) email down?

Started getting server authentication errors about 30 minutes ago. No settings or passwords changed my end. Anyone else?

Deleting emails makes no difference to storage

My blueyonder email is slowly filling up, and even though it's not at a critical point yet I have deleted a massive amount of emails, emptied the trash and it makes absolutely no difference to the amount of storage used. How do I get this space back?...

DaveR900 by Joining in
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  • 1 replies
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Closing ntlworld Email address

Good afternoon, I hope someone can help me. I closed my virgin media account last year due to security issues and was advised that my email address would cease to work 30 days after the account was closed, however it is still working and all I keep g...

DizzyAnn by Joining in
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  • 2 replies
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