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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

NTL email account stopped working

Had an NTL email account for years no problem. Yesterday the emails stopped working altogether with a message of STMP for the email user name or password is incorrect.Have no idea what my password is, tried to reset as per previous forum comments but...

swfe19 by Joining in
  • 390 Views
  • 4 replies
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Mail not Sending in Outlook or Thunderbird Apps...

The Microsoft Outlook & Thunderbird Web Apps have, without warning, begun failing to send emails; keep requesting authentication credentials.The credentials are clearly correct as I am able to receive emails. And before you ask, I have gone through t...

Mykol by Up to speed
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NTLWORLD EMAIL BEEN HACKED

Hello Rob, are you able to help me please as I have the same issue with my NTL email address. please can you contact me and help with this issue - kind regards        [MOD EDIT: Post split to create own thread]

Dwasz by Joining in
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Cannot access old Blueyonder email

I need access to an older email (blueyonder) for something but I'm having trouble logging in with my old details. When I try with Thunderbird I get the following response:Unable to log in at server. Probably wrong configuration, username or password....

Resolved! Deleted email inbox

I left Virgin Media on the 18th May 2024 and was under the impression that I had 90 days before the email box was removed and all emails permanently deleted.I have tried to access my emails today and found that I have been disconnected!  I have lost ...

Margela by Tuning in
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  • 5 replies
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Can't access virgin media account or email

I can't login to the virgin media account as the email associated with it is an extremely old email I am any longer able to access.  When I try and "recover" the email, the website says "We haven't been able to find your details with the information ...

virgin.net email locked out

my virgin.net email stopped working when i try to log the message says Your Virgin Media Mail account is currently unavailable ... follow these steps to unlock your account.  I've tried to reset my password but it takes you in circles.  The virgin me...

KB10 by Joining in
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  • 6 replies
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Old NTL email address compromised

I had a virgin media account which was closed in 2019 when we moved to a small village which was not connected to VM both my wife and I had old NTL world email addresses  we have not used for years, but my wife keeps getting emails from Virgin Media ...

DR49 by Joining in
  • 192 Views
  • 1 replies
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Secondary e-mail account locked out (again)

Hi allA few weeks ago, one of our secondary e-mail accounts became inaccessible with the usual "your account has been locked" message.We followed all the usual guidance, changing the password and so on, but nothing worked.I came on to this forum and ...