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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 51688 Views
  • 8 replies
  • 7 kudos

Virgin.net email closure but still a Virgin Media customer

Like many others here I've been using my virgin.net email since early 1997 and got notification that the email account will be closed in 30 days as they believe I don't have Virgin Media services. In fact I've been paying for Virgin Media broadband (...

GP501 by Tuning in
  • 1568 Views
  • 14 replies
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Emails - problems after password reset

Suddenly can get emails... after trying to reset password it won't send to my other email account.contacted 150 3x no luck they say they can't get into my account this is my business email what can I do.  Help please..     [MOD EDIT: Subject title ch...

Blocking emails not working

Blocking emails is not working as they are still coming through from the same source after placing a block. How do I overcome this.

davidwogg by On our wavelength
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Blueyonder email hacked

I use a Blueyonder email and today I’ve had my Netflix and Vinted accounts’ passwords changed. Looks like this email address has been hacked. In my virgin media this email no longer shows and it’s only a gmail that is there which I also use occasiona...

Mbeth51 by Joining in
  • 644 Views
  • 10 replies
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Need my virgin.net to be deleted as it's been hacked..

I use to be a customer years ago and had a virgin.net email address. I no longer use this address even though its still active. However, I've now discovered its been hacked, and would like it removed completely.Can somone please assist.Thanks

RiPaul by Joining in
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  • 1 replies
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Blueyonder email hacked

HiCan someone please help, we urgently need an old blueyonder.co.uk email account shut down as it’s been hacked and causing major issues. We are no longer virgin media customers and I am unable to log in and resolve . regards 

Attachment Preview

I want to open an attachment to a "sent" email and am getting the message "no preview available" Any solution?

GerryMack by On our wavelength
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Adding virgin.net email to current VM account

Hi, im looking to see if its possible to add my old virgin.net email to my current virginmedia account, I used a different email when signing up a few years ago so the virgin.net email is not seen as linked.Thanks

MyM2001 by Joining in
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  • 1 replies
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Problem sending emails

Hi, I can receive emails on my blueyonder account but cannot send. I get the following error:Any solutions welcome!

Steve email error - edited.jpg

email

My Virgin email has been hacked  -  I now cannot access it or change the password - a phishing message has beensent to everyone in my address book