Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
How do i copy my e mail folders on to my hard disk ?
I left VM several years ago but my @blueyonder .co.uk address has not been deleted. I am receiving phishing mails and I believe it has been hacked. How do I have it deleted please
Hi,I have suddenly had my NTLWORLD email saying that my password needs resetting. I have tried following the instructions online but due to the account being old I don't have a security question to answer and therefore it just shows as blank. I am ...
My ntlworld email account has been hacked and I am unable to log in to it on laptop or phone so unable to reset the password.Emails are going out to contacts not sent by me but how do I fix it if I can't change the password and how compromising is th...
Hi,Hopefully someone can help. My primary email for about 25 years has been an @ntlworld one, however a few days ago I started getting an account error message when trying to access.I've tried Outlook on my Laptop, the Mail app on my iPhone and by lo...
Hi, yes another ntlworld.com email address issue. So, this email address is obviously very old and was set up through my parents' account long ago. We used to be able to access the settings to this email address by just logging into their main VM acc...
Having spent hours on the phone to support, I have got nowhere with my email issue. I have 3 email @blueyonder.co.uk addresses, only one of which works correctly across webmail, iPhone mail and MS Outlook. The 2nd email works OK on iPhone and Outlook...
I have been locked out of my email without warning.I am redirected to a page with the heading - Your Virgin Media Mail account is currently unavailableI have followed the 3 steps and provided a 3rd party email (gmail). I received a verification email...
I was yesterday renaming my folders within my VM email inbox in Outlook and could see they had been successfully renamed, but on opening Outlook today my emails have simply vanished as the folder is now reporting no items in folder, which is clearly ...
my email has been locked. I tried to change the password but I had to change my login address first. When I tried to validate the email change via the link in the email it said that the link had expired and I must try again even though I clicked the ...
