Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Since last week I have been unable to access my ntlworld account emails. Another ntlworld account i have is fine. I've also had trouble today with passwords on this forum and the virgin site.Basically i cannot access my ntlworld account despite havin...
I’m trying to find an email in my Trash folder dated 23/11/22 but is only showing emails up until 24/11/22 . Do they get permanently deleted 2 weeks?
Hi There seems to have been several posts about users being unable to access their email account. The answers from Virginmedia are not particularly helpful. After having no problems for years, now I get an error message 'cannot get mail' and 'userna...
for a few weeks Email has been slow to respond and now it is virtually impossible to use.I keep getting time out or when I do get on it, it will not send emails,When I reload virgin mail, it takes for ever to load up and if I try to send (compose) it...
Setting up outlook (365/Win11) after pc rebuild and unable to connect to account.I got an error regarding account not available so came to web to check via webmail. I cannot find a specific webmail url, everything sends me to https://www.virginmedia...
Every time I log into my Blueyonder email I am asked if I want to set up Device Authentication. Every time I answer "No continue with password only". Why has Virgin not learned that this is how I want to access my email?Very irritating!
Logged into my virgin media app on my iPhone, I can find everything except my email access tab. Where has it been moved to?
SInce Monday i've been unable to receive any emails through Outlook I'm getting Server Timed Out messages...this has been ongoing for c48hours now...is there a fix I can look at?
My email box has been unavailable since Saturday. I have tried resetting my password and will not accept any of my new passwords and they do not even relate to my account whatsoever.
This past week my old supposed to be deleted ntlworld email address was hacked and I have been receiving threatening emails. The person has also hacked into my social and professional accounts and changed the passwords and even put two factor authent...
