Hi,I’ve had Virgin Broadband for over 10 years at my current address. The signal has always been poor as it is a long run of cable and my flat is the furthest away from the entrance. This has meant that even though I’m paying for 1Gig, I barely get 1...
Hello,I've recently bought my house and there is a Virgin Media box and cable which runs through my front garden, over the top of my house, down the back of the property and into my living room. I don't intend to become a Virgin Media customer and wo...
So I am a little confused.As a treat to myself I ordered a fibre 350 package earlier this monthInstall date was to be today.Fibre line and box was fitted from the pole to the house within days. Guys who fitted it said they had done a few in my s...
HiWasnt sure where else to post this or send it, but essentially I was trying to speak to someone about when or if my street is going to be cabled for Virgin's services, my entire estate has been cabled apart (even up to the house next to my road it ...
3 times this week my broadband disconnects at 6.30 pm and reconnects itself during the night. I have the hub5 router. Each time it goes off I go through the recommendations on the website before it lets me book an engineer. With it coming back on in ...
Hi, I’d like to add a connection upstairs. I already have a connection downstairs but I need another one.Can you do that? thank you
How can I manually set.the local IP of my streambox. I want to use ADBlock on the router however this stops some channels on the Streambox.Regards.
help, I'm trying to use my 14 day cooling off period but the agent on live chat is saying I need to give 30 days notice. I just want to get rid of my virgin media contract asap, surely I don't need to give 30 days notice to use a 14 day cooling off p...
Hi,Virgin Media postcode checker shows that their service is not available at the address however the next door neighbour and a many others on the road are able to get the service.Can someone from Virgin Media please help me to check if I can get Vir...
Hi, Question on router location for a new connection: I am looking to move to a property that appears to previously have had a Virgin Media connection. Interested in ordering a Virgin Media connection myself. The cable is terminated at a socket in ...
