extension lead

[twotellys]

Can anyone point me in the right direction to obtain an extension lead for my hub so i can move it out of direct sunlight have tried messeging virgin media via whattapp but no one replys

Thanks

Steve

[goslow]

What sort of lead are you seeking? A coax lead? What sort of length do you need?

In the past I think VM would supply a maximum 3m ready-made lead but this recent image

https://community.virginmedia.com/t5/QuickStart-set-up-and/Longer-cable/td-p/5545688?lightbox-messag...

looks like it could be longer.

There is also the option to book a non-fault tech visit to make a custom lead on-site for you which costs £25.

You are unlikely to receive a reply from the VM forum team here in ‘Community Natter’. A VIP or moderator might move your topic to a better forum to get a VM reply.

[twotellys]

A 3mtr one would be fine I could buy one off Amazon but not sure if they use an adequate coax ?

[goslow]

One of the VM forum team should reply here in 'Quick Start' within a few days and tell you what's available.

Leads bought online are not recommended for the reason you have stated.

[Matthew_ML · Accepted solution]

Hey twotellys, thank you for reaching out and we can help with this.

Let me send you a DM and we can discuss this 🙂