Forum Discussion

shemsley1's avatar
shemsley1
Joining in
9 months ago
Solved

Coax cable extension

Hi, i was wondering if there was a way to get a longer coax cable to reach my router to my virgin 360 box. My router is needed at the opposite side of the house to the living room so I would need a longer one to get from one side of the house to the other.

  • Call VM and book a technician visit. New cabling will be made up on site, & when installed the signal levels will be checked & adjusted to accommodate for the additional cable. As it is a non fault callout there is a charge of £25

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Call VM and book a technician visit. New cabling will be made up on site, & when installed the signal levels will be checked & adjusted to accommodate for the additional cable. As it is a non fault callout there is a charge of £25

  • Hi shemsley1,

    Thank you for your post and welcome back to our community forums. We're here to help.
     

    If you're looking to a longer cable and to arrange your install set up differently then we can help with that, but as nodrogd has mentioned, there would be a £25 call out to send out an engineer for a non-fault related visit.

    If you're still happy to go ahead, please respond to the message I'll be sending to you shortly and we'll go from there.

    Thanks,