I was meant to have my service installed on 15th May but due to an issue with the something outside my property the install was cancelled the night before. I’ve called a few times and just get told it’ll be two weeks each time. My last call on Friday...
So what a nightmare!!! So we recently moved home we have always been with sky but thought we would try virgin media silly us!! Not only did we have an appointment for virgin to come and look at the property to see if this could be fitted at our prope...
Please can someone help us with this: We got connected to Virgin Media broadband two months ago and have been paying, but have never had internet. An engineer came out and said we need a cable re-pull and this was scheduled in via a text. Nobody turn...
Hi all, first time poster and tech dummy, so apologies if I say something dumb in advance. I currently have my TV, V6 box and router all together in a cabinet. I want to move the router to the other side of the room, where there is already a power su...
After recently switching hubs one of my laptops cannot get internet access.It's Windows 11 and I've tried re-setting the router, restarting the Wi-Fi network adapter etc, but nothing.Not sure what else to try; connection seems to work fine on my othe...
So I have the full fiber to the home with 2gb speeds based in Ireland. When I signed up I was able to request an IPV4 address and Modem mode . This worked for about 3 months and all traffic was handed to my Dream Machine Router but then suddenly stop...
Hi - Our outdoor junction box has been damaged. The cover is falling off and the cables look damaged. Can someone please come by the repair? Picture below:
Hi,I have had a seriously slow, intermittent and unreliable internet connection for months. I don’t have the time to keep contacting VM to rectify the issue, especially when the engineers who attend, can’t be bothered. It does not matter whether the ...
i am with VM more then 15 years but never got any major issue but since i moved to 1GIG my hub given some Sort of noise i called broadband phone support they diagnose High pitched DISTORTION sound they told me we can replace this was last year but i...
Today's another no-show for the engineer appointment.I've been chasing up on this for months since the previous no-show.Is there anything you can do to make them show up?
