Evening all. Brand new hub 5 delivered and installed today. Attempting to put into modem mode, there is a warning that it will take 5mins.Been a lot longer than that and still not able to verify it has completed or even connect via 192.168.100.1 eith...
Is it just my area or is VM reliability gone so low in the last few months. Constant unplanned work followed by planned work. Full blown outages. And then the cycle repeats.
I have the hub 5 and recently I’m having issues loading pages on all devices. WiFi showing full strength but when watching videos-social media they don’t load or have constant buffering.
Hi,As part of the black friday offer I upgraded my solo broadband and was sent a hub5 as part of the upgrade. I managed to install and activate without issue and today I packaged up the old device (hub4) in the box supplied, attached the returrns la...
I keep having broadband outages on my connection - I know there are issues currently being work on in my area - but was told to post here for a possible solution.I'm intrigued, but not sure what the expected outcome is.
What time are engineers allowed to start work outside somebody's property. Had a group of men here twice around 5.30am lifting flags and banging. The worst is the shouting all over the street from the men doing the work. Surely there is such a thing ...
Hi, I need a length of cable to extend the existing cable to move my router. Any recommendations would be grateful. Thanks. Daniel Smith
Following on from my quick start Hub 5 not connecting. The engineer came and fixed it. He said there was a part missing from the box under my window. Simple fix. All good now.Mark
Hello,I put in an order for broadband, but move in date has changed. Is there away to change the date? or address of the hub delivery?ThanksDan
Hi, I've also seen the previous posts re this subject and am hoping someone from the Virgin team can contact me. I have been unsuccesful so far, having used chat where I was promised an email, but this has not arrived.We are having work done on the o...
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