Hello all, We decided to go with Virginmedia for Broadband. We have a ‘live’ date of the 2nd Aug and has requested a pre install set up and they turned up yesterday. After 5 minutes the pair said they’d be back tomorrow. They didn’t show up. Called t...
Is there a virgin media team that can help contact my area manager to escalate and get this pre-pull work done? I have had my installation dates moved three times now (from February to March and now to April 17th). And it's almost going into the thir...
We've recently moved into our new hour and we received our HUB 3 along with the isolator cable but we don't seem to have a VM wall socket even though we was told that our property has access to Virgin. How do we get one installed? Thanks
Subcontractor damaged my sky cable but I am not getting virgin installed till 7/8/23 and I am now without internet and as I work from home my job has been deeply impacted. I called virgin 2 days ago and today and was told someone would be out but eve...
I ordered VM broadband on 4th June and was informed that my installation date would be the 28th June. That date came and went before being told that it had been moved to 11th July...then 24th July...then 28th July...now 3rd August.I am about 24 hours...
Virgin media was already installed when we moved in, so we took the old hub with us and just installed it when we moved in.We've been having intermittent issues recently (which I have a separate thread on), which sent me off looking at all the connec...
Hi,I have just turned the modem mode on for Hub5 but now the TV has two signs on in red (I had originally paired it with Hub5 using WPS).What’s the consequence of these two lights and how do I get rid of them? The TV does seem to function fine at the...
I’ve had the new external Virgin box installed ready for my new 360 box and internet. will they be able to install it all in the top right bedroom (one with window open) I’d like the engineer to install the router and main 360 box upstairs in the fr...
Hi. Just finishing off a loft conversion and will need the minibix cable moved from 1st floor to the loft. As I don't know the exact date I will need this, was just wondering roughly how long I need to give them a heads up?
Hi had no Internet connection since this morning, the hub 3 has a green flashing light.. tried resetting it but still the same.If I log into the hub it gives the error no rf signal detected. Any ideas are there any outages in the Derbyshire area?Than...
