Hi. I signed up to Virgin Media last week and I'm due to be activated on the 4th of May (1 month advance notice to Sky for leaving caused this). The engineer came out to fit the brown external box at the end of last week and while the job itself is fine, I feel like it's in the wrong place, for two reasons.
I live on a walk so foot traffic his high, I'm concerned that any idiot can decide to be clever and damage the box, it's a prime target for them. If he'd have knocked on I could've told the engineer to literally put it around the corner which would mean it's inside my gate and off the public path (see image below, the gate is the gate to my home).
However, another issue with where he's put it is that it comes in under my stairs. We have stairs that go up one way to half way, then back the other direction to the top, this means there's a lot of space under them and ATM it's full of stored items, making clearing that out for them to work is going to be a pain. It's also as far away from where we need the boxes (TV and Internet) as it could be in the house, meaning they'll have to route the wires quite a way to set it up.
So my question is, is it possible to get the box moved? We could've discussed it with the engineer if he'd have knocked on. We did hear noise but thought it was the neighbour who has been working on the house lately, so didn't think to check.
Thanks in advance.
