Hi. I want to use the online chat to contact VM but when I go to the CONTACT US section on the website and click the box that supposed to take me to the live chat, nothing happens. Does anyone have an actual working link to the chat? I need to contac...

Hi. I see a few people have had this over some months, but I can't see a resolution.The email I got today states that my membership has been cancelled as per the request from Virgin Media. I never asked for this, I'm paying for NF through VM and I'm ...

Hi. I'm getting terrible WIFI signal around the house, with drop outs in the hallway downstairs which is no more than 20 feet from the router!  Upstairs is a no go so we bought an extender, but the extender is having trouble picking up the main signa...

Hi. I've just done a WIFI test using your connect app and while some of the bedrooms are OK, my main bedroom has a really poor connection, less than 8mb a second from a 250 speed service. I can't really move the hub because of the way it's been fitte...