MV20
On our wavelength
Joined 2 years ago
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Re: Want to move my house around but the cable fitted won't reach, can I buy my own extension cable?
Follow on to this, I received a cable from VM for free but it's the wrong one. The one they sent is the one that goes from the white box on the wall, into the small metal splitter, that then goes from there to the TV Box and the Router. What I actually needed was the cable that goes from the splitter to my TV Box, which has a coax connector on the end and not two of the screw on types the cable they sent has. Here's an image to show what I mean. I think on the whole, it would be better for me to pay the £25 for an engineer to come and sort it so there's no more misunderstandings about what I need, however I can't get the live chat to work. Is there anyone here that can sort out an appointment for me from here? I don't fancy phoning them and staying on the line for ages. Cheers.
