Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Constant drop outs

I’ve had 1G now for over 8 months and I have around 10 drop outs a day. I have a modern 5,  have had the cable to my house replaced, the cable from outside replaced and my router replaced and still makes no difference. Virgin support has been shockin...

Internet download speed and hub confusion

Earlier in the year I upgraded my package to include Volt G1. I was informed that I would be sent out a new hub but this didn't arrive and so I continued using the Hub 5 that I have been using.Now through my ethernet connection I am averaging downloa...

TOMSK65 by Tuning in
  • 2 replies
  • 0 kudos

Broadband drops out daily

Hi all. Trying to get the ball rolling on solving this issue. For several weeks now, our broadband drops out at least once a day at random times. Turning the Hub5 on and off again usually solves the problem as long as it’s powered off for more than a...

SimonRC by Tuning in
  • 24 replies
  • 1 kudos

WiFi Pods

Hi I’m looking to order pods. I’ve done the scan on the connect app for each room and it’s telling me I should get one as I’m getting under 30 in 4 rooms of the house but only takes me to the website and then back to the app. How do I actually order ...

Lross by Joining in
  • 1 replies
  • 0 kudos


My WiFi keeps going off and I think the contract expired but I can't get it renewed on my account 

Flashing Red Phone - WiFi appears ok

Woken today to find my hub 3 having a red flashing phone signal. WiFi appears to be ok but has been very laggy the last few days. All resets performed, including pin hole test and all connections and cables into home checked.While I don’t use the hom...

Resolved! Cable my street.

Hello, I live on a housing development that was built in 2015.There are 47 properties here, the surrounding area is all provided with Virgin media.PL2 2EZ) & one side of Jedburgh Crescent (PL2 2FA)The other side of Jedburgh Crescent (PL2 2NY) have al...

mrmond by Joining in
  • 1 replies
  • 0 kudos

Packet Drop - having to reboot router everyday

results from Monitor:

D3S1 by Joining in
  • 11 replies
  • 0 kudos

Hub 3 RED Solid Light

My Hub 3 has had a solid red light instead of the normal white one for a while now, but I'm starting to get problems with devices connecting to the hub now.  I see that this is usually for over heating, although my Hub 3 does not seem very hot.  I've...

Nameserver not resolving AWS server addresses

Having real problems with VM not being able to resolve AWS server endpoints such as I switch back to my Sky broadband ( which I daren't decommission yet!! ),  it resolves no pr...

jpgrace by Joining in
  • 4 replies
  • 0 kudos