Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Super hub 3 dropping internet connection
Hi there,I have Virgin Media 250mb broadband with a super hub 3 router. However over the past week have noticed that the internet connect keeps dropping out. I have run the tests, but nothing has been identified and the customer support blame the wif...
ordering a third wifi pod
trying to order one through CS and online chat and keep getting disconnected. I only have a speed of 3 in one end of the. house.
Wifi not working
Our Wifi is an utter joke. It’s unstable, cuts all the time, has rubbish coverage. We cannot work from home or watch programmes because it keeps cutting out. Sometimes it’s fine, sometimes it’s 3mb. We are on Volt and should be getting 250Mb. We’ve d...
Solid red light on router
Hi the power indication light on my router has been solid red for a few days now, the Internet still works although not as well as I did previously it seems.This happened a few weeks ago but sorted itself out after switching off overnight however it ...
Unable to configure port forwarding
I already have some port forwarding rules configured on my hub. Just tried to add a new rule and it doesn't work - it insists that any IP address I add is invalid ("192.168.0.XXX is not a valid IP address")I note that this has be raised by a few othe...
Hub 5 does not allow Ethernet & wireless connection at the same time
I have tried pinhole resets, general resets and anything basic you can think of. It seems to allow devices to connect wirelessly when no Ethernet cables are connected. This is lost once they are hooked up and no connection at all is made. The hub 5 i...
Resolved! New outdoor camera wont connect
Hi I have bought 2 different makes of camera but neither will connect, I've spent hours resetting cameras and changing router from dual to 2.4ghz but nothing seems to make a difference. Both cameras connect to WiFi at my place of work. Any ideas woul...
Resolved! Running a Hub5 with a firewall and static address
I'm trying to connect a single machine to my Virgin hub5 in static mode. Has anyone got any experience of this? Do I need to shut down the DHCP service on the Hub5?
Internet dropping off
I have had and engineer out to fit a new hub due to my internet connection disconnecting all the time he said that it working now after a short time bingo it starts dropping off again so get another engineer out couple days later he changes a couple ...
Who else can access my home Wi-Fi?
Can other users sign into my home Virgin media Wi-Fi and if so can I switch this off?
