Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I also have a blueyonder email account I cant access, forgot the password - how do I get it reset please? [MOD EDIT: Post split to create own thread]
Is there an issue with Blueyonder despatch? When I attempt to send a Blueyonder email, using my Desktop and Thunderbird it takes ages and ages, though is almost immediate when sending via my tablet? Is Blueyonder on its way out? Have I got a setting ...
I wonder can someone help me understand an email I have received from Virgin Media, it is an offer of and increase of £3.00 per month and an 18 month contract to upgrade my current deal. Is this paying an extra £3 on my current price for the next 18 ...
Hi all,I have a very stressed mother-in-law who can't access her ntlworld email sub account. It looks like it's been hacked (contact list receiving classic "hijacked email account" emails like "do you use Amazon?"). We need to change the passwords ac...
Hello,I need to reset the password on a secondary email account … when I go through the steps, it is not updating … can someone on support help?thanksJames
Hi there, I left virgin media about 3 years ago when I moved to a non virgin area but my old email address is active and I’d like to delete it, is someone able to help? Thx !
Ok i cant do all the steps laid out fir me to gain access to my virgin email because its saying my account is currently unavailable and i need to reset my virgin media account password first ! Well im trying to do so on my iphone but the sihn in proc...
Hi,I have cancelled my virgin media over a year ago but the ntlworld email has remainded active and has today been hacked. Please could someone advise how I can close this email account down? Thanks
I have been, again, having immense issues with VM mail. I can't send from my phone anymore - re-installed the email app. Everytime I try to enter my password it says it wrong. But I know what it is, but hey ho, i'll try and change my password to kee...
Hi all,I am unable to send emails from my NTLWorld email address using the email apps on my MacBook, Samsung phone and iPads. I have checked the settings and they are correct: imap.virginmedia.comSSL yesPort 993smtp.virginmedia.comSSL yesPort 465 I c...
