Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have a blueyonder email address.I can connect using POP and Microsoft Outlook. on my main PC successfully using a new password as of today.I can connect on all my other devices (mobile phones and portable) by first connecting to Virgins main web pa...
For some time my webmail is very very slow to load my N TL emails. Sometimes it keeps saying “reload”Very annoying.
29-01-2024 Is the NTL server down as I can't send or receive emails. It keeps asking me to log in to my NTL email account and password which I try but can't do as an error message pops up saying contact the server provider. This has been happening fo...
Need help understanding the reasoning behind and how it is all set up in My Virgin Media app. Have done it, and can access email on desktop but do not understand how I have done it. Nothing makes sense and I go around and around for hours, trying t...
I have become locked out of my email account without any warning whatsoever.Your Virgin Media Mail account is currently unavailableLooking at other posts on the forum with this exact issue, I have changed my password, enabled 2FA, still locked out.Ov...
I have been locked out of my e-mail account and cannot accee the relevaant page to be able to reset or change the password. This is extremely urget as I need to be able to acecess my e-mails as I am waiting for an e-mail regarding a medical condition...
I have probably been with Virgin Media too long.Recent developments indicate that Virgin Media would like to get out of running an email service, although they say that existing customers will keep their email facility.Well keeping a service would me...
I have two email addresses (secondary emails) where I am not able to access email and I am getting 403 Forbidden. Also note that I have further 3 email addresses (one primary and two secondaries) where I do not have this problem. I tried this accessi...
I want to close my ntl email account as it has been hacked. I received a threatening email from my own email address???
I have purchased a new mobile but I cannot log into my virgin email? I do not have virgin broadband/tv etc any more but my email is still active (I use it everyday). All my other passwords for other things need to be reset but all need email verifica...
