Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I deleted a secondary email account can it be recovered
Cannot change my VM Account email address as requested for my Virgin Media O2 ID. , i get the message below, i never got the verification number, i just have the the constant infinity sign , Tried to redo it from scratch still end up with the infini...
It's long been the case that some scam emails look as though they have been sent from email addresses you recognise, but the underlying sender details show otherwise. I've started to see a couple of scam emails that really do look like they have been...
Earlier today I sent an e-mail to a friend. Five minutes later I tried to send an e-mail to my wife but a box appeared asking me for my password. I am now locked out of my e-mail account and cannot get back in as when I attempt to reset I just get a ...
I am using Thunderbird to access my virgin.net email and live out in the "boonies" with a relatively slow internet access speed. I am getting "connection to server smtp virginmedia.com timed out".How can this be resolved ... urgently!
Two days ago, one of the three Blueyonder accounts started to demand the password and then rejecting it. All the account settings on the rejecting account are identical to the two that still work (obviously ,apart from three different passwords). I...
I have a Samsung galaxy A50 - and I cannot sign in or set up my email account on there? I can sign in on my pc and Ipad line but it says email incorrect can anyone help its driving me nuts? I need to be able to access my emails on my phone. Many than...
My elderly in laws are not tech savvy and their VM account was hacked by someone who gained access to their password. We have phoned Virgin media several times and have been sent from pillar to post. This is getting very distressing for them. In shor...
I have had an NTLWORLD email for many years. It is my primary email account. Last September after a family holiday, I could not get into my email and managed to change the email name I have us to log in to be my google mail email account (in the main...
can't change passwordMy email password is not recognised. So I clicked that I forgot it and tried to reset it. Whatever password I try, it says it is not accepted because the password must not contain my username. But it does not contain my username....
