Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,We’re having a problem with my mum’s account. She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email account on her Google phone as it keeps asking ‘cor...
I closed my Virgin account four years ago yet the email address is still operating, as is my wife’s email. She has been hacked and received a ransom demand.I've tried the helpline and no one will help as I do not have an active account.How can I get ...
Hireally hoping from virgin can help with this because the call centre can’t.Father was account holder and had 1 ntlworld email address. Passed away, got account transferred to spouse. Spouse was asked to set up new email (virgin media) address to a...
Hii I have an old ntlworld.com email addressI have moved house to an are where virgin do not supply so they told me my account will close in 90 daysi have opened an outlook account and made all the changes where necessary however I have lots of email...
Hi there. Just last night my blueyonder email account no longer updating. I still have a virgin media account and it is showing when I go into my email settings as “the entered credential or authentication information does not work or are no longer a...
I am receiving email as normal apart from password reset emails from a range of companies. I have checked in spam folders. I have logged into webmail and they are not showing there. Any ideas please?
I left Virgin Media in March and expected my blueyonder and virginmedia email accounts would be deleted 90 days after leaving. Unfortunately I am still getting frequent daily phishing emails and odd junk emails. I am unable to log into my old VM acc...
After moving away from Virgin to another provider, my NTLWORLD email account remained active, however I do not have the ability to change the password. As it is an old simple password, the account has been compromised and I have no way to either make...
Hello,please can someone help me delete my old ntlworld email account. Virgin can’t do it because the account is no longer active but the email has been hacked and I’ve got no way of getting into the account to change the password. Thanks
Afternoon, I have spoken to VM 3 times since yesterday lunchtime, and problems still not resolved.I've always had/used a Blueyonder.co.uk email address as my main email address, however have always accessed each day & saved my emails in Windows Mail ...
