cojo150
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Re: NTLWORLD Access
Thanks. Yes I understand them not wanting to do anything for nothing but I'm certain it's all still there it's just my access that is unavailable, they have no way of identifying it's me when I call for a password reset! Sent emails to my address don't get bounced so it must still exist. Now I have to spend all weekend re configuring my life with a new email address.53Views0likes0CommentsRe: NTLWORLD Access
Thanks for taking the trouble to reply. I've not been a VM customer for 6 months now, since I moved house. I have never received any contact about my NTLWORLD account being closed as a result of this departure. This means I have had no chance to prepare an alternative and save all my past correspondence. Is their really nothing that can be done about this. Speaking with them on the phone is an uphill battle. Thank You100Views0likes0CommentsNTLWORLD Access
I can no longer access my NTLWorld emaill account. The Virgin Media sign in page just keeps refreshing itself every time I click on 'Sign IN' and when I did manage to get on the password was rejected so I tried to do a password reset but the email that is sent to my security gmail account never arrived. Contacted help desk but they are hopeless because they say I dont have an 'account' - which is true, I don't have an 'account' with Virgin Media - all I have is an email address which up until yesterday I have been using for over 20 years!! Can anyone please help me with this? All I want to do is reset my NTLWORLD password.Solved200Views0likes6Comments
