BT Sport Ultimate Sound and Picture Fault

[BinghamBloke]

I put on the Champions League on channel 531 last night and the sound was glitchy/popping.

I didn't have time to faff around seeing if it was just me so I have been trying things this morning and it is definitely just that channel. The Virgin UHD channel sound is fine and other UHD services I have are fine.

I have to have the V6 on Dolby Digital to PCM setting otherwise I get a miss match in sound and vison. When I turn that off the dolby sound is good but I get that delay I spoke of.

Anyone else got sound problems?

[jgnotts]

Watching it now and I don’t think it’s stuttering but the action hasn’t started yet.

[ozsat]

I'm in area 31 (Oxford) and there are currently no audio is video issues on #531.

UPDATE: A 360 box is getting some sound drops outs now.

[BinghamBloke]

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@jgnotts wrote:

Watching it now and I don’t think it’s stuttering but the action hasn’t started yet.

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Same here Notts area 30 and actually looks to be working. For how long is anyone's guess though 

[hammers2]

The Rangers v Liverpool game is completely unwatchable on BT Sport Ultimate, not acceptable as it's been like this for weeks now. 

I'm in Goodmayes, East London. 

[Pattonpalace]

Yep, working OK here again too, Nottingham.

[jgnotts]

Yes I can confirm that mine is OK and so it’s OK for my brother too. We are both in Mansfield.

I suspect it’s righted itself again and virgin had nothing to do with fixing it.

Let’s hope it lasts more than a week this time 🙂

[Solaris81]

Still constant stutter for me completely unwatchable. 

[beamzy99]

It is still the same for me in area 20. Picture is jittery and the sound is dropping out intermittently. 

[jamesredfern]

All good here in area 30. Someone must have "turned it off, waited 30 seconds and turned it back on again"

[newapollo]

It doesn't help the modteam if people state the area number as that only relates to billing systems and not a geographical area.

Please can you state your rough geographical area ie N27 or Nottingham etc.