ContributionsMost RecentMost LikesSolutionsRe: Stream box not installing at all I had my Stream box installed by VM and they installer had this issue too. It was just waiting to be 'provisioned' which can be done if you get the write member of staff helping you. Re: My Flex Plan: Unable to add Netflix or any other streaming services I have Stream and get Netflix with ads - but to change the Netflix plan I actually had to go to the plan page in Netflix where you select the one you want and it says VirginMedia will charge you for the additional cost. https://www.netflix.com/ChangePlan Re: Flex subscription prices I think you'll get much better deals/offers with a phone call Re: ATMOS missing on live sport No comment from VM about this? ATMOS missing on live sport Any mody finding ATMOS doesn't seem to work on Sky Sports UHD and TNT Sports Ultimate when using Stream? Seems on on Main 360 but just doesn't kick in on Stream - yet ATMOS does work on the apps I'd expect to hear it on (eg: Disney+) Re: Hub 5 Firmware Update on 17/10/2025 I only had the one but there is a thread with other users having same issue. 2.4g wifi keeps dropping off Re: Hub 5 Firmware Update on 17/10/2025 Anyone found 2.4GHz band disconnecting on this version? Re: 2.4g wifi keeps dropping off Had this too today - never before. 5GHz/Ethernet carried on without issue - 2.4GHz band disconnected all devices and would not reconnect anything. Had to reboot Seems to relate to the recent software update. New version is: LG-RDK_11.6.2-2410.1 Re: Wrong Time on Handset since moving to Digital Voice by the time anyone looks at this issue the US will have changed their clocks and the VM time will be correct - again. This issue has been going on for years now. Are VM actually waiting for Daylight Saving Time to be scrapped? That may be a quicker option. Re: Hub 5 Firmware Update on 17/10/2025 What was the issue? My Hub5 has updated too but always got around 1.15Gb on my 1GB service.