ozsat
Superstar
Joined 16 years ago
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Re: Recordings deleted
My mother's box did this last week - all saved and planned recordings. CS were useless as the person - who had obviously never even seen a 360 box - said that she had set her 'auto delete' settings wrong. He would not budge from that statement and so no progress on this route. The fact that planned recordings had gone to was not on his script so he would not continue. Eventually, through another call, got to speak to somebody who said faulty box and got it replaced. I usually say that the "wait for a forum mod" can be a slow router - but may actually be your only route when VM is one of the now many companies that use call centres which do not have the resources to help many customers and also refuse to progress the issue!Re: No sound on TNT channel 527
There were two different issues here: 1: Channel 527 had no sound at the beginning of the event but was fixed soon afterwards. 2: TNT Sports kept loosing audio of their Dolby audio track on ALL platforms - Sky, VirginMedia, EE/BT and Discovery+. PCM 2.0 was fine so many were not aware of the issue.
