Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Hi there,I’m not sure if it’s related, but my broadband has been pretty rubbish over the last 2 weeks, complete dropouts and multiple reboots. It seems ok the last couple of days though. Again possibly not related but apparently there is a problem wi...
Amazon Prime is logged in and showing all my account details and purchases but it won't play them or any free stuff. I have good connection to internet and it was working yesterday. Checked account. All fine on Amazon app to play the vids. So why is ...
Virgin Admin place assist. Have recently started encountering screen pixelation on all my recordings. Live tv is fine it's just when I'm watching recordings back and it's to the extreme where is unwatchable?Please help
Can one replace the existing hard drive in a V6 box with a larger one? I believe they contain a 1TB drive. Replacing it with a larger one would allow many more recordings, especaially with 20TB drives now available. I would love to record everything ...
Hi Mt tivo box constantly disconnects from the WiFi, the WiFi has been rather shoddy anyway but recently it just keeps disconnecting and is the only device to do so in the whole house
I to am having this problem along with unable to use on demand my tivio is fine it's my V6 box. Originally it was just the on demand so I booked engineer which I unfortunately had to reschedule but since yesterday we are now getting TO BE ANNOUNCED o...
The website states that "Sky Kids (CH 707) is the place to be for kids, with loads of new titles that young ’uns will love. Best of all it’s available at no extra cost for Mix and Full House customers, or customers with a Kids Pick subscription."In t...
Hi,I am experiencing issues with BT sport 2 HD today. The picture is breaking up pretty much all the time.It is the rugby I am watching, fortunately it is also on BT sport ultimate which is working perfectly. I have checked the wiring and rebooted th...
Hi thereMy box has failed – just get the green screen saying it's detected a serious fault, then it tries to reboot itself endlessly and keeps failing. Can you please send me a new box, as from what I can see online it's not something that can be fix...
On V6 box but my other half wants the Disney Channel, of which I find I can't get on the V6 box.Without having to fork out much more extra money on my contract is there anyway I could get this Channel on V6 box.Thanks in advance
