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Error CS2511 Playback not possible

g0akc
Problem sorter

on ‎29-01-2023 13:09

I'd like to watch the NFL match replays (Sky Sports Mix) which are shown as being available (in the guide on the TV box or iPhone app) but whenever I try to play them it shows 'playback not possible' and error code CS2511.

I've little appetite to call 150.

Any ideas what the issue is or how to resolve it?

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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31 REPLIES 31

g0akc
Problem sorter

on ‎12-01-2024 09:30

This issue now seems to be fixed - now seems to be working and I can view various content okay from the EPG (but there's no icon in the Catchup tab).

Took about a year to be resolved....

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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Matthew_ML
Forum Team
Forum Team
In response to g0akc

on ‎15-01-2024 10:06

Glad to hear everything is working okay for you now, when you say there is no icon what do you mean by this?

Do you mean the channel name / logo in the corner? 

Matt - Forum Team


New around here?

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