Matthew_ML
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Joined 3 years ago
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Re: Appalling service
Hey Kevh1907, thank you for reaching out and I am sorry to hear you are having some billing issues. This sounds like it could be some pro rota charges, have you checked the breakdown of your bill here to see what it states? Please remember we also bill a month in advance.9Views0likes0CommentsRe: Missing referral reward
Hey Ldeakin, thank you for reaching out and a warm welcome to the community, I am so sorry to hear about this missing reward. We have no control over this, it all goes through Alkamio. Did you both go through the direct link, you need to go through this link or it wouldn't activate it. If all done correctly this should of been done and added onto the account with 28 days.11Views0likes3CommentsRe: Unable to Register ?
Hey Percy2, thank you for reaching out and a warm welcome to the community, I am sorry to hear you are struggling to make an online account. Just to confirm are you an active customer or are you waiting to be installed? To make an online account you do need to be active.7Views0likes1CommentRe: Sky sports subscription not working on Sky sports app through virgin media
Hey Richard1945, thank you for reaching out and a warm welcome to the community I am sorry to hear you are having some Sky Sports issues. Are you accessing this via the Sky Sports GO app? Does this work normal on the TV?4Views0likes0Comments