Problem sorter
since ‎12-06-2019

User Statistics

  • 2,189 Posts
  • 167 Answers
  • 83 Kudos Given
  • 401 Kudos Received

User Activity

I’m unable to delete recordings.  If I try it sluggishly shows ‘deleting recording’ but the programme isn’t actually removed and still shows on the ‘recordings’ page.The recording can still be played despite having tried to delete several times.Any i...
Wait for a forum rep by all means, but you will likely find you really need to phone VM and choose the 'I want to leave' option - you will end up speaking to the retentions department who will try to persuade you to stay with various offers and disco...
Having been getting error code CS2511 ‘no playback’ for weeks now with certain content I now get it when trying to watch the latest episode of Chicago Fire (S11 Ep7) on catch up (Sky Witness).  Other episodes play okay.Please can someone else try tha...
Very frustrating issue - having initiated cessation of service back in October 2022 I was contacted by 'retentions' and taken through what could be offered over the phone to get me to stay.The agent, English by the sound of it, was very pleasant.  He...
It appears our TV360 (Arris updated from V6) will need to be replaced with a Humax TV360  to address an issue/bug.The VM technician has mentioned that there's a way to copy our series links across.Is this possible?  If so, how?
Kudos to me!
Kudos to you guys