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lewchan
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360 Box Output Flickering

I have a brand new 360 box and the tv output keeps flickering. I have tried three different HDMI cables and am still getting the same issues.

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roy247
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Re: 360 Box Output Flickering

Is it flickering on live TV, recordings and on-demand, as well as different HDMI cables have you tried a different input on the TV.

If it's flickering on all of those I would suspect a faulty box, if you have 2 boxes you could swap them around to see if the fault follows the box or another TV to try on the box that would confirm the box is faulty.

You might need to call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or you can wait for a forum team member to respond which may be 2 to 3 days.

 

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Travis_M
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Re: 360 Box Output Flickering

Hi @lewchan

 

Thanks for posting on our community forum and sorry to hear the issue with your 360 boxes

 

Are you able to answer the above question from roy247? We'll be happy to investigate this further if needs be, please do keep us updated

 

Regards

Travis_M
Forum Team



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