Forum Discussion

Scallywolf's avatar
Scallywolf
Tuning in
2 months ago

Virgin 360

I have upgraded to Virgin 360 using the app and I have 2 TV boxes. Will I receive2 new TV remotes in the post?

  • Yes you should receive 2 360 remotes if both your boxes are V6 boxes, if one is a V6 and the other an old Tivo box then the Tivo box will be replaced with a 360 mini box and remote.

     

  • Yes you should receive 2 360 remotes if both your boxes are V6 boxes, if one is a V6 and the other an old Tivo box then the Tivo box will be replaced with a 360 mini box and remote.

     

      • Steven_L's avatar
        Steven_L
        Forum Team

        Hey Scallywolf,

        Welcome back to the community and thanks for taking the time to post. We're glad to hear that the community could answer your question about your 360 upgrade 👍

        Kind Regards,

        Steven_L

    • Scallywolf's avatar
      Scallywolf
      Tuning in

      All sorted now, thanks.

      2 boxes received, installed and working fine.

      A bit fiddly to install and had to switch the TV boxes on and off a couple of times before the remotes worked.

  • I have just upgraded to Virgin 360 via the app. I have 2 TV boxes, so will I automatically receive 2 new remotes?