We like it fast
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 33 kudos

Not getting close to promised speed

I'm on Volt M600, but am getting speedtest results (on mobile, pc ethernet, or laptop wifi) of around 175Mbps. It's been like this for a year, and didn't realise I was getting the correct dl speed until someone from talktalk came to the door trying t...

beardedian by On our wavelength
  • 11 replies
  • 0 kudos

gig 1 hub 5 post rs errors

hi i'm getting a lot of post rs errors and a couple of things on the logs, I've tightened the coaxial cable going into the hub 5 and checked all the other connections. in a nutshell i would like to get some advice to see if its a noise problem and to...

Packet loss and frequent short service dropouts

Hi,I've been having frequent service dropouts at regular intervals over the past month or so and since creating a BQM I've noticed that I'm also having packet loss issues, the larger packet loss spikes correspond with the times in which I'm most like...

Screenshot 2023-05-05 171723.jpg

Ordering A WiFi Pod

I joined VM from Sky 2 days ago because the speed through the phone line was just awful. Signed up to 1Gig & speed is generally vastly better. A huge selling point was the speed guarantee & the offer of pods to improve speed in any blackspots.However...

poor speeds

Today at1155        DL   1155 Mbps

Johan by Superfast
  • 1 replies
  • 0 kudos

hub 5 very slow speeds

my hub 5 in modem mode keeps dropping speeds heres the info can i get some advice please as i have to keep rebooting for it to get to normal speedsmany thankschrisChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1331000000-9.738QAM 2...

Very slow broadband

My broadband has slowed to a crawl this morning. Takes about 5 minutes to load a page. What's going on?

hansi by Fibre optic
  • 9 replies
  • 0 kudos

Blink Doorbell Clip Upload Failed

Hi,I recently bought a Blink Doorbell and Sync Module 2.  I've been back and forth with Blink support over the last 2-3 weeks as 98% of the time I am getting the error, Clip Upload Failed.  Although I get this error, some clips are uploading each day...

Prso9 by Dialled in
  • 2 replies
  • 0 kudos

wi fi speed

My Hub 3 is giving 100 + on ethernet down load but as low as 20 on WI FI. Is this normal? Any suggestions to improve it?0

Eme by Just joined
  • 2 replies
  • 0 kudos