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Hub 5 ethernet ports all 100mbps wifi is fine

Hi. Any ideas why it seems the lan ports on my hub5 seem to be capped at 100mbps? Im on m500 connection and download speeds on speedtest using wifi are 500mbs+. But not the devices connected via the lan ports, they dont go over 100mbps. That includes...

Stack by Joining in
  • 355 Views
  • 2 replies
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Symmetrical speeds Add on - not available

Just been on live chat to try and add the symmetrical speeds to my Gig1 plan. Was told it wasn’t available to me as I’m still in contract. I thought this upload add on was only a 30 day rolling contract anyway so what difference does it make?Yes, I’m...

pob42 by On our wavelength
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  • 33 replies
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Hub 4 Needs Frequent Rebooting

I was having speed problems with my speed dropping to 90MBs from circa 370MBs every few days.  A reboot of my old hub 3 usually resolved that, but eventually it stuck at 70-90MBs.  An engineer came out and did some work on the cabinet and gave me a H...

Resolved! Slow downloads - since recent down time

After a bit of advice please before contacting VM, I'm more familiar with business networking and fibre and not dabbled into VM cable until had enough of the best we could get with VDSL.VM 1gig service.  Has never been solid 1000 but has been pretty ...

MacBook Air M3 Wi-Fi 6E Speed

Just got my new MacBook Air M3 a couple of days ago.  Whilst it was a muted release from Apple, one of the upgrades was Wi-Fi 6E and boy, when paired with Virgins 1GB home connection does it shine.   

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gcarter by Superfast
  • 437 Views
  • 3 replies
  • 2 kudos

Can VM recruit someone who can carry out simple tasks?

I am getting so sick and tired of VM CS either straight up lying or do half a job!First of all I'm supposed to get 1gb speed but I'm not despite connected via ethernet so the CS tried helping me out and couldn't resolve the issue so he said he will s...

Mesh WiFi recommendations

We currently have a VM Hub 5 and a couple of VM's wifi mesh units (the hexagonal things that plug into a mains socket). We've been unable to connect some Wifi devices which only use 2.4Ghz Wifi to the network.To get over this and allow easier future ...

refer by Joining in
  • 331 Views
  • 3 replies
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New hub 5, upload 100Mb, download 40Mb

Today I installed a hub 5.  Getting 100Mb on the upload,  40Mb ish on the download.  Cable connection.  Going online to do their fault find just re-sets  the box and means I have to wait twenty minutes again and again.  Is there a way to speak to som...

Kawadadi by On our wavelength
  • 484 Views
  • 13 replies
  • 0 kudos

Pings are 2-3 times worse after extra TV box installed.

An engineer has just hooked up a new TV box and it's made the pings on my internet connection substantially worse with a spread that is 2-3 times longer.The includes images shows my pings before and after the installation, along with after resetting ...

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