Forum Discussion

InspireJS's avatar
InspireJS
Tuning in
2 days ago

Gig1 Hourly tests

Is it possible for a moderator to please look into my hourly testing it is doing my tree in, streaming to YouTube / twitch and playing games is constantly interrupted via lag spikes and sometimes packet loss due to the testing. 

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/7b450850c20b5788a655c7df69ef3e25f8774e7a][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/7b450850c20b5788a655c7df69ef3e25f8774e7a.png[/img][/url]

 

thank you.

7 Replies

  • It looks to me like you have a Hub 5x. The  hourly spikes are likely to be automated speed tests at VM's end. Good luck with trying to get them stopped. 

  • legacy1's avatar
    legacy1
    Alessandro Volta

    VM know how to run a stable internet connection...then destroy it 

    • InspireJS's avatar
      InspireJS
      Tuning in

      I’m still well within my 14 day cool off and trying to get them removed before then otherwise I’ll be pulling my notice and staying on openreach 1.6Gb! It’s so frustrating 

      • Cardiffman282's avatar
        Cardiffman282
        Wise owl

        Yeah some have managed it but it's a hassle and will likely take longer than 14 days. If you have OR FTTP then switch back.