Hello, I have signed up for a contract with Virgin Media for broadband in my new rental home two weeks ago. I have received the reference email for when I signed up and the pre contract documents, however I've had no further contact for an engineer v...
Good AfternoonNoticed this today, this Is the result of the technician drilling through the wall, who in there right mind uses glue on brickwork. I hope Virgin will rectify this. Water can actually seep in to the brickwork and possibly run into my pr...
I've always had Internet that has come on the BT network through the phone port but got a good deal with virgin. The guy who lived at my house before had virgin as he mentioned it when I moved in. I signed up a couple weeks ago and realised I don't k...
Hello The Gig1 volt contract is expired, I contacted c.s via chat & someone named “Sandeep” joined; who offered me Gig 1 for £62/month.however Virgin website has Gig1 Volt for 45. I explained to him I am existing volt customer why he is offering 62?!...
What an absolute shambles! 13 days without broadband and possibly another 8 working days to go as no one can send the correct engineers the first time.issue started with the outside engineer install apparently as the inside engineer came out and said...
I recently moved home from North London to South London, and decided to carry on with Virgin Media. Big mistake.The initial installation date was 1st April 2024, so far I have had already 2 installation dates cancelled due to “external work not being...
Hi all,I have looked through the community and can see similar issues discussed but no actual resolutions.Can anyone help me with my broadband constantly dropping out throughout the day, its making working (teams calls etc) incredibly difficult and ...
I wrote about 2 months ago about a broken router, unfortunately I have not received appropriate help so far and I have been without the Internet for 2 months even though I have paid the bill, I am asking for a quick answer and help.
Hi thereI was just wondering what is happening with my order as I requested for Gig1 Fibre broadband and placed the order on Tuesday 19th March as my contract is ending soon. I was told that my installation date would be Friday 22nd March but I wasnt...
I have recently became a new customer. I was suppose to get an engineer out on the 1st of may but has now been chaged to the 20th of april. I was worried because i have no equipment sent out yet, any help?
