S13002931
On our wavelength
Joined 5 years ago
User Profile
User Widgets
Contributions
No internet -hub 4 flashing yellow light
Hello, would you be able to look into my account please? I got same Red flashing light, then while flashing light, then it turns into Yellow Flashing light. Stays on yellow flashing light. hub- restarted, hub- reset no one has touched any wire, it’s been left working and found with above Yellow flashing light error. Thanks [MOD EDIT: Post split to create own thread]362Views0likes3CommentsRe: Flashing blue light hub After Poor Customer Service
Update virgin c.s WhatsApp: There were some service code missing on your service, I have successfully add it and fix it, please reboot once and check it. Please let me know once done. Fixed reported that C.S advisor again, he probably messed with code. Anyway. Just be aware, this can happen to you too ! farewellRe: Flashing blue light hub After Poor Customer Service
Just turned back on after few hours and it’s Flashing Blue Rapidly. all there changed was closing that Virgin media website after reviewing that chat. I am not desperate for internet as I got unlimited data on phone, but I could play some game right now. Never mind. i shall put together complaint and SAR request using ChatGPT in professional wording. thanks all for input and directions.975Views0likes2CommentsFlashing blue light hub After Poor Customer Service
Hello The Gig1 volt contract is expired, I contacted c.s via chat & someone named “Sandeep” joined; who offered me Gig 1 for £62/month. however Virgin website has Gig1 Volt for 45. I explained to him I am existing volt customer why he is offering 62?! long story story, I told him I will contact customer we via phone as I am not getting tricked into some poor deal by you. I said bye and rated chat 0/10. 2 minutes later my Hub lost connection and it’s since been flashing blue That guy has done something to my connection, everything was working fine without issues and now virgin C.S is closed at 1900 UK/GMT even though it says Saturday till 20:00. I never have had any issues with VM service ever. Is there a way if someone can check WHO ACCESSED MY VM ACCOUNT AND IF SOMEONE CREATED THIS FAULT, who was it? So a Rogue Employee can be disciplined? still flashing blue light - reset, turning on off, leaving off 10 minutes, nothing helps. thanks1.1KViews0likes7Comments