QuickStart, set up and connections
Installing and configuring your kit
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! hub3 reload of import failed

hi - just received a new hub3 to replace a faulty one.I checked that the software version on both hubs exactly matched ... so I backed up the config on the old hub3 (admin Backup configuration settings), but when I try to restore that config to the n...

Mpav9 by Tuning in
  • 740 Views
  • 4 replies
  • 0 kudos

Building not connected

I got an email just this Tuesday saying that my building has now been connected, which correlates with the last few months where there has been works on the street outside, and I now have a box outside my front door. But when I tried to arrange an en...

Virgin media broadband (Help)

So I’ve been with Virgin media Broadband for about a week and from day one I’ve been having connection issue, my engineer put a 15db( something to reduce the connection to the box because he said it was coming in too high which could then cause the b...

Broadband coming.... now it isn't?

So my parents address clearly showed that virgin media was on its way, in fact the fibre has been installed outside of their house.  However, now when we check availability it shows as not available and takes us to the splash screen to "show their in...

_wibble_ by On our wavelength
  • 491 Views
  • 2 replies
  • 0 kudos